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How to Choose a Roofing Contractor

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November 29, 2016

How To Choose A Roofing Contractor

1. Price isn’t everything

Price is important, but it should not be the only criteria when choosing your roofing contractor. Those that work for cheap cannot provide qualitative workmanship, customer service, warranty, and insurance. Customers choose a cheap roofing contractor or decide to have a cash job done may run the risk spending more money fixing their roofs in a long run.

2. Business license, insurance, and WCB - Alberta

When choosing a roofing contractor, always ask if they have the following things: business license, commercial general liability coverage, and an active W.C.B. account. In Edmonton, it is required by law that a business shall have a license when providing goods or services to customers. Commercial General liability insurance will protect both the consumer and the business from unforeseen events, such as bodily inquiry, property damage, medical payments and financial losses.  WCB coverage is a No-Fault insurance, i.e. providing protection and compensation for workers and employers regardless who caused the work injury.

3. Meet and chat with your roofing contractor

A good roofing contractor will never just drop off a quote and go. He/she will make efforts answering all of your questions and address any concerns. Consumers need to understand that a roofing contractor’s first job is to solve your roof problems.

When chatting with your roofing contractor, ask some challenging questions:

  • A roofing specialist will know very specific details of the project. For example, ask the roofer the main difference between an ice-and-water shield and regular underlayment? What are they made from? Another example, ask if the current ventilation meets the minimum ventilation requirement as per the Alberta Building Code, and how to improve the ventilation system.
  • A good roofer will not only measure your roof but also he/she is likely to take pictures of the problem areas on the rooftop. Ask him/her to show you the pictures and explain the problems.
  • A good roofer will take time study the warranties shingle manufacturers offer. He/she should NOT tell you, “You have a lifetime warranty.” He/she should explain the extent of a warranty and its limitations.
  • A good roofer can offer you references when being asked. So, ask for a couple.
  • Ask if all the workers have a Fall Protection card. If they do not, then they are likely to be lacking proper safety training.

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